ReservationsOur courteous staff will take your reservations between the hours of 7am- 11pm daily. We respectfully request a 24 advanced notice on all reservations.
CancellationsAll reservations must be cancelled 4 hours prior to the pickup time. Clients do not show up or who attempt to cancel when the driver has already arrived on location will be charged accordingly. When a cancel is requested, a cancellation number will be given. Please keep a copy of the cancellation number for your records.
Airport ArrivalsIf, for whatever reason, a customer cannot find the chauffeur upon arrival then you can contact us as 1-800-948-4726. We will assist you in finding your chauffeur. If a client does not contact us for assistance then appropriate charges will applied.
Delayed ArrivalsIf your flight is delayed we will try to contact someone for authorization to wait. We will wait until the flight arrives and charge accordingly unless we are told to dismiss the car. If the car is dismissed then charges will be from the airport to our office plus waiting time and parking.
Environmental Minded Services
Of course, our environment is of the utmost importance when it comes to preserving the ozone. At Sam's Car Service and Limousine, we see the benefits of traveling in groups as a way to lower these emissions. We have designed a carbon reduction strategy aimed at achieving greenhouse gas (GHG) emissions reductions from our outstanding fleet through fuel efficiency and the transition to new technologies. We have recognized the need for greener options in the ground transportation industry and are committed to taking every step possible towards our goals.
For our clients, this means that they can rest easy knowing their special event or occasion is not only magical for them, but responsible and safe. Sam's Car Service and Limousine is dedicated to providing the best service possible, and with on of the best reputations in the Fairfield and Westchester Counties area, we have been able to thrive over the years.
Call us today at (914) 939-6938 to book an appointment for you next special occasion!